FAQs

1, How do I get the file?
The files are available for download immediately after you have finished your check out. 
Please note that this is a DIGITAL DOWNLOAD, no physical item will be sent to you. After purchasing this digital product, you will be able to access and download the file. If you can’t find the link, please check your payment again then contact us kindly.
An automated instant download email is going to be sent to your email address, which contains your download link.

2, What kind of files include?
INSTANT DOWNLOAD! In the zip file included: SVG - PDF - DXF - PNG - EPS file. Other files would love to be ordered.

3, How to use the files?
*SVG Files : These files are ready to be used with any cutting machine or some programs that support this format Such as : Silhouette Studio, Cricut Design Space and Brother ScaNncut.
*DXF Files : To be used with Silhouette Studio Software.
*PNG Files : To be used in Standard Edition with trace function.
*EPS Files : (Version 10)
You will need to unzip/extract the received folder to enable the use of the separate files.

4, How to solve the blank files?
* You have to change the background into black or dark color if the file is white

5, Can I customize the order?
Sure! You can customize any order. Kindly note that the fee may appear if the design needs time to edit/change or it takes time. Supporters/assistants have to announce you about the extra fee first. 

6, Can I order files?
Absolutely! You can order any kind of design by giving us your ideas/ pictures/ images/ descriptions and your thoughts will come true.
Supporters/assistants will announce you about the payment at first. 

7, Can I work as a partner?
Perfectly! Our desire is to widen the market and attract more audience, the target is going to cover the biggest market place in the world. We would love to cooperate with anyone who has the same idea in order to create our own future career. Welcome every partnership!
Kindly contact us for more information.